Tubular Exchanger Manufacturers Association, Inc.

Overview: -

The TEMA Standards are now available in PDF format. The FileOpen plug-in is used to control access to the standards. To view the TEMA Standards you must have Adobe Reader and the FileOpen plug-in installed. Once you accept the license agreement and purchase the single-user license subscription you must register your email address and password, and download the Standard. The first time you open the document you will be prompted to log in using the email address and password you registered (you must be connected to the Internet the first time you open the document). This binds the document to the machine.

To order the PDF version click here.

You register the document exactly once. If you have already registered and try again, you will receive a message that the email address is in use. You must then proceed to the download page to continue.
If you try to register and get the message that the order number was not found, please contact the TEMA office.


Frequently Asked Questions

  1. How do I get Adobe Reader and the FileOpen Plug-in?
  2. Why does Adobe Reader keep asking me to log in?
  3. I installed everything but why does nothing happen when I try to open the PDF?
  4. I forgot my password, can you send it to me?
  5. Can I move my registration to a different machine?
  6. Why do I get error messages when I submit the registration page?
  7. Can I change my username or password?
  8. I already have the printed book, is there a discount to buy the PDF?
  9. Can I put the Standards on my iPad?
  10. Why can't I print?
  11. Can I register multiple electronic copies of the Standards?
  12. Will you tell me when there is an update?

How do I get Adobe Reader and the FileOpen Plug-in?

The Adobe Reader is here.  The FileOpen plug-in is here. Both are also accessible from the download page.

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Why does Adobe Reader keep asking me to log in?

The reader may get stuck in a loop if the login and password are entered with no internet connection or if multiple documents are open.  Close all documents, exit the reader, and reopen it.

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I installed everything but why does nothing happen when I try to open the PDF?

The plug-in must be installed with PowerUser or Admin access rights. More Plug-in FAQ's are here.

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I forgot my password, can you send it to me?

Yes - send an email to TEMA and use or indicate the email address for which the password is needed. We will send it to that address.

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Can I move my registration to a different machine?

The registration can be transferred to another machine by de-activating the original registration of a machine address. There is a 30 day minimum waiting period to transfer the registration. To de-activate a registration log in here.

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Why do I get error messages when I submit the registration page?

You register the document exactly once. If you have already registered and try again, you will receive a message that the email address is in use. You must then proceed to the download page to continue.
If you try to register and get the message that the order number was not found, please contact the TEMA office.

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Can I change my username or password?

The username cannot be changed by the user. Contact TEMA to have it changed. To change your password log in here. Click Edit, update your password, then click Update.

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I already have the printed book, is there a discount to buy the PDF?

No. Discounts are based only on quantity per order, and only one PDF may be purchased at a time.

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Can I put the Standards on my iPad?

The Standards can be bound to an iPad that has the FileOpen app installed. You can register from another machine or from the iPad, but you must use the app to access the Standard before opening it anywhere else.

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Why can't I print?

The PDF version of the TEMA Standards is configured to prevent printing. This is explicitly explained in the license agreement.

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Can I register multiple electronic copies of the Standards?

One copy can be registered for one email address. Multi-user licensing is in development; contact TEMA for more information.

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Will you tell me when there is an update?

Notices of revisions to the Standard will be emailed to all registered owners. The updated version will be available for download on the download page.

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Copyright 2014; Tubular Exchanger Manufacturers Association. All rights reserved.
Revised: 11/21/13.